1. DEFINITIONS
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"Company" refers to Home of Tours.
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"Client" refers to the person(s) booking a tour with the Company.
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"Tour" refers to any travel package or itinerary offered by the Company.
2. BOOKING AND PAYMENT
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A 30% deposit is required to secure a booking.
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Full payment is due 30 days prior to tour departure.
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Payments can be made via bank transfer, credit card, or cash.
3. CANCELLATION POLICY
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30+ days prior to departure: 20% cancellation fee.
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15-29 days prior to departure: 50% cancellation fee.
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0-14 days prior to departure: 100% cancellation fee.
4. TOUR CHANGES
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The Company reserves the right to change tour itineraries due to unforeseen circumstances.
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Clients will be notified of any changes and alternatives will be offered.
5. TRAVEL DOCUMENTS
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Clients are responsible for obtaining necessary visas, travel insurance, and vaccinations.
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The Company will provide guidance on required documents.
6. LIABILITY
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The Company is not liable for damages or losses resulting from:
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Acts of God, war, or civil unrest.
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Client negligence or non-compliance with tour guidelines.
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Third-party services (e.g., transportation, accommodations).
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7. INSURANCE
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The Company recommends travel insurance to cover unexpected events.
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Clients are responsible for purchasing their own insurance.
8. HEALTH AND SAFETY
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Clients must disclose any medical conditions or concerns.
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The Company reserves the right to refuse participation due to health concerns.
9. COMPLAINTS AND DISPUTES
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Complaints must be reported to the Company in writing within 30 days of tour completion.
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Disputes will be resolved through arbitration.
10. GOVERNING LAW
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These Terms and Conditions are governed by Ugandan law.
11. ACCEPTANCE
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By booking a tour, Clients acknowledge acceptance of these Terms and Conditions.
REVISION DATE
These Terms and Conditions were last revised on 18th october 2024. The Company reserves the right to update them at any time.
Please note that these Terms and Conditions are a sample and should be reviewed and customized according to your company's specific needs and local laws.
Kyamulesire Ronald